Legal Notice
Version 2.0 · Effective 21 September 2026
This Legal Notice sets out who operates oxiinstruments.com, the rules for using it, and the information we are required to publish under Article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI). Using the website means you accept these rules.
It should be read together with our Terms and Conditions, which govern purchases, our Privacy Policy and our Cookie Policy. Where the Terms and Conditions say something different about a purchase, they prevail.
1. Who operates this website
OXI ELECTRONIC INSTRUMENTS S.L. Rúa dos Pazos 4, Portal 2, Oficina 10, 36360 Nigrán (Pontevedra), Spain Tax ID (NIF/VAT): ESB42964890 Registered in the Mercantile Registry of Pontevedra: Volume 4356, Folio 20, Sheet PO-68056, Entry 1 Email: support@oxiinstruments.com
Our activity is the design, manufacture and sale of electronic musical instruments and related accessories. It is not a regulated profession and requires no prior administrative authorisation. We do not currently adhere to any code of conduct or trust seal.
The fastest way to reach us about anything on this site is the email address above.
2. What this website is for
The website presents our instruments, documentation and firmware, and hosts our online shop. Access to the website is free; buying is optional and governed by the Terms and Conditions.
Technical infrastructure: the website is hosted by Webflow, Inc. (USA). The shop, the customer account and the checkout at checkout.oxiinstruments.com run on infrastructure provided by Shopify International Ltd. (Ireland). Details of how these providers process personal data are in the Privacy Policy.
3. Using the website
You agree to use the website lawfully and in good faith, and not to: use it in a way that damages, overloads or impairs it, or interferes with anyone else's use of it; attempt to gain unauthorised access to any part of it, to our systems, or to another user's account; introduce malware or any code intended to damage or alter the website or its data; extract content systematically by scraping, crawling or similar means beyond normal search-engine indexing; or use the website or its content for unauthorised commercial resale.
Some areas, such as the customer account and the creator dashboard, require registration. You are responsible for keeping your credentials confidential and for the accuracy of the information you give us, and for keeping it up to date. You are responsible for activity carried out under your account.
We may suspend or withdraw access where these rules are broken, and take whatever legal action is appropriate.
4. Intellectual and industrial property
All content of this website — text, photographs, illustrations, video, graphic design, structure, source code, and the "OXI Instruments" name, logo and product names — belongs to OXI ELECTRONIC INSTRUMENTS S.L. or is used under licence, and is protected by intellectual and industrial property law.
You may view, download and print content for your own personal, non-commercial use, and use our product images and press materials to write about or review our instruments, provided you do not alter them and you attribute them to us. Anything else — reproduction, distribution, public communication, transformation or making available, in whole or in part, for commercial purposes — needs our written permission. Nothing on this website grants any licence or right over our trade marks.
Firmware and companion software are licensed, not sold; their terms are set out in section 11 of the Terms and Conditions. Third-party and open-source components remain subject to their own licences.
If you believe something on this website infringes your rights, write to support@oxiinstruments.com with the details and we will look into it promptly.
5. Links
Links to other websites are offered for convenience. We do not control them and are not responsible for their content, products or privacy practices; a link is not an endorsement.
You may link to our home page or to a specific page provided the link does not imply an association, sponsorship or approval that does not exist, does not present our content within another site's frame in a way that hides its origin, and does not come from a site whose content is unlawful or damaging to our reputation. We may ask you to remove a link that does not meet this.
6. Availability and liability
We make reasonable efforts to keep the website available, accurate and secure, but we do not guarantee that it will be uninterrupted, error-free, or free of malicious code introduced by third parties, and we may suspend, withdraw or change any part of it without notice. Content is published for information; specifications, images and availability may change, and typographical errors can occur (section 2 of the Terms and Conditions explains what happens if an error affects an order you placed).
We are not liable for damage caused by circumstances outside our reasonable control, including interruptions to the website or to third-party services it relies on, or damage arising from your use of, or inability to use, the website. We recommend keeping your own device protected and up to date.
None of this excludes or limits our liability where the law does not allow it: for death or personal injury caused by our negligence, for fraud, for our statutory obligations towards consumers, or for anything arising from a purchase, which is covered by the Terms and Conditions.
7. Prices and commercial information
Prices shown in the shop are per unit and in the currency selected for your country. Whether VAT is included, how VAT is charged by destination, the reverse-charge option for EU businesses, shipping costs and the steps to place an order are described in sections 5 to 7 of the Terms and Conditions, which also cover your right of withdrawal and the legal guarantee.
8. Personal data and cookies
How we process personal data is described in the Privacy Policy, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD). Cookies and similar technologies are described in the Cookie Policy, in accordance with Article 22.2 LSSI. You can change or withdraw your cookie consent at any time through "Cookie preferences" in the footer.
9. Applicable law and jurisdiction
This Legal Notice is governed by Spanish law.
If you are a consumer, nothing here deprives you of the protection of the mandatory rules of the country where you live, and you may bring proceedings in the courts of that country or in Spain. Complaints can be sent to support@oxiinstruments.com; consumers in Spain may also contact the consumer office (OMIC) of their municipality or their regional consumer authority, and consumers elsewhere in the EU their national consumer authority or European Consumer Centre.
If you are a business, any dispute arising from the use of this website is subject to the exclusive jurisdiction of the courts of Vigo (Pontevedra), Spain, with express waiver of any other jurisdiction.
10. Changes
We may update this Legal Notice to reflect changes to the website or to the law. The version in force is the one published here, identified by the version number and date at the top; please check it from time to time.